Frequently asked questions

Answers to what we're asked most about design, printing, turnaround and delivery. Can't find what you need? Call 020 7277 7663 and we'll help directly.

Design & Artwork

How much does design cost?

Design quotations are free and priced per job depending on complexity. Simple artwork tweaks are often included at no extra cost — just ask.

What file formats can I send?

Print-ready PDFs are ideal, but we can work from most formats including AI, PSD, InDesign, Word and image files. Send what you have and we'll advise.

Will I see a proof before printing?

We can provide an electronic PDF proof for your approval before anything goes to print, so you can check the wording and layout. If you would like a physical sample of your print job, please note that a proofing fee applies, with delivery costs handled separately.

Digital Printing

What's the turnaround?

Most standard digital jobs are ready in 24-48 hours. Same-day is often possible on smaller runs — call us if you're up against a deadline.

Digital or litho — which do I need?

As a rule of thumb, digital wins on shorter runs and speed, litho on large quantities and premium stocks. Send us your quantity and we'll recommend the most cost-effective option.

Litho Printing

When is litho better than digital?

Litho comes into its own on larger quantities, premium papers and jobs that need precise spot-colour matching. For short runs and quick jobs, digital is usually faster and cheaper.

Can you match my exact brand colour?

Yes. We print Pantone spot colours so your brand colours come out consistent every time, across every run.

What quantities make litho worthwhile?

It varies by job, but litho typically becomes the more economical choice from a few hundred copies upwards. Send us your numbers and we'll compare both options for you.

Finishing & Binding

What binding options do you offer?

Saddle-stitch (stapled), perfect binding (glued spine), spiral binding, riveting, 2-4 hole drilling for ring binders, for documents that need to lie flat. We'll recommend the best fit for your page count and use.

Can you finish print I've had done elsewhere?

Please call to discuss.

Do you laminate?

Yes, in both matte and gloss. Lamination protects the print and gives menus, covers and cards a premium feel and a longer life.

Document & Plan Scanning

What sizes can you scan?

Up to A3. If it's larger or an awkward format, call.

Delivery & Fulfilment

Is delivery free?

Collection from our premises is always free. Delivery is quoted per job - we'll always confirm the price before you commit.

Can you store our print for us?

Only for contract work with an agreed timescale (call for rates).

Do you handle mailshots?

We can print, pack and post mailshots and letters on your behalf, and pick and pack items to send direct to your customers. Tell us what you need fulfilled and we'll sort out the details.

Still have a question?

Our team's ready to help with anything not covered here.

Request a quoteCall 020 7277 7663